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Helpy.io VS JetBrains

Compare Helpy.io VS JetBrains and see what are their differences

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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

JetBrains logo JetBrains

The World's Leading Vendor of Professional Development Tools
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • JetBrains Landing page
    Landing page //
    2023-09-26

Helpy.io videos

No Helpy.io videos yet. You could help us improve this page by suggesting one.

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JetBrains videos

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My Thoughts On JetBrains Fleet

More videos:

  • Review - Build a Real World Java Application w/ JetBrains Academy
  • Review - JetBrains Aqua Preview

Category Popularity

0-100% (relative to Helpy.io and JetBrains)

Helpy.io

JetBrains

Help Desk
100 100%
Help Desk
0% 0
Chatbots
0 0%
Chatbots
100% 100
Customer Support
100 100%
Customer Support
0% 0
Code Coverage
0 0%
Code Coverage
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpy.io and JetBrains

Helpy.io Reviews

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JetBrains Reviews

12 Best Online IDE and Code Editors to Develop Web Applications
Get fresh, reproducible, ready-to-use, and automated space cloud dev environments in seconds and start coding with JetBrains IDE – Space. It is the single solution for software projects and teams by taking responsibility for the complete development lifecycle starting from CI/CD pipelines and hosting Git repositories to the publishing packages.
Source: geekflare.com

Social recommendations and mentions

JetBrains might be a bit more popular than Helpy.io. We know about 2 links to it since March 2021 and only 2 links to Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

JetBrains mentions (2)

  • How To Use PyCharm As A Python Developer
    First, you'll need to download PyCharm from jetbrains.com. There are two editions - the free Community edition and the paid Professional edition with additional features. - Source: dev.to / 6 months ago
  • Is there an IDE that actually does it all?
    Sort of, https://jetbrains.com has IDEs for almost all languages, it’s all based on the same core IDE engine, but tweaked for the language at hand. You generally don’t feel lost switching between projects as they have the same general tools/layout and keybindings etc. With an all products license you can use any IDE variant with the same subscription. Source: over 1 year ago

What are some alternatives?

When comparing Helpy.io and JetBrains, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Voiceflow - Build voice apps in your browser without coding

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Val Town - If GitHub Gists could run and AWS Lambda were fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk AI by Caffeinated CX - AI to superpower your support team on Zendesk.

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