Software Alternatives, Accelerators & Startups

Helpy.io VS CiviCRM

Compare Helpy.io VS CiviCRM and see what are their differences

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

CiviCRM logo CiviCRM

A Constituent relationship management for the Civic Sector
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • CiviCRM Landing page
    Landing page //
    2021-10-18

Helpy.io videos

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CiviCRM videos

2014 CiviCRM User Summit Review

More videos:

  • Review - CiviLive: COVID-19 – Using WordPress & CiviCRM
  • Review - CiviCRM for Absolute Beginners

Category Popularity

0-100% (relative to Helpy.io and CiviCRM)
Help Desk
100 100%
0% 0
CRM
8 8%
92% 92
Customer Support
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, CiviCRM should be more popular than Helpy.io. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

CiviCRM mentions (10)

  • Self hosted club management software
    Apart from Admidio which has already been mentioned, another option to explore is CiviCRM. Source: about 1 year ago
  • Is it possible for a political candidate to run completely off of free press?
    As a software developer, I looked at some of what they did, and some of what is commercially available for candidates. The guy who won in the races I ran in was spending $1500/month for a website that was a simple brochure. Something that could be set up for even folks running for school board might be a simple hosted brochure/blog site with Wordpress as a front-end, with CivCRM keeping track of volunteers and... Source: about 1 year ago
  • Looking for a membership management system
    Https://civicrm.org/ [this works with a cms like drupal, wordpress, joomla etc]. Source: about 2 years ago
  • CRM for a freelancer / for software related companies
    So far I found Chatwoot, CiviCRM, Corteza, ERPNext, EspoCRM, Dolibarr, Odoo, OroCRM, Mautic, SuiteCRM and X2CRM and there are probably even much more available. It seems that Odoo and ERPNext are huge but also very flexible (with many extensions available). Source: about 2 years ago
  • Management of non-profit organisation
    If you are already using wordpress, you may also want to look at CiviCRM [https://civicrm.org/] for managing members etc. It is used by non-profit orgs. Source: over 2 years ago
View more

What are some alternatives?

When comparing Helpy.io and CiviCRM, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

EspoCRM - EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Crust CRM - Crust CRM is an open source CRM with features like lead and account management, product management...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mautic - Mautic is marketing automation software (email, social, & more).