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Helpwise VS Labidesk

Compare Helpwise VS Labidesk and see what are their differences

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Helpwise logo Helpwise

Shared inbox for your team email addresses

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Helpwise Landing page
    Landing page //
    2023-07-27
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Helpwise

Website
helpwise.io
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Edit details

Helpwise videos

+ Add

REVIEW: Masdio Zenbox White Noise Machine, Bluetooth Speaker, Qi Wireless Charger

More videos:

  • Review - Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support
  • Review - Helpwise is the shared inbox solution that transforms email communication into team collaboration
  • Review - Zenescope Halloween ZenBox Revealed
  • Review - ZenBox Review - Samsung 860 Evo
  • Review - [Demo] What is Helpwise Shared Inbox?

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Helpwise and Labidesk)

Helpwise

Labidesk

Help Desk
58 58%
Help Desk
42% 42
Customer Support
47 47%
Customer Support
53% 53
Email
100 100%
Email
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpwise and Labidesk

Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Labidesk Reviews

We have no reviews of Labidesk yet.
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What are some alternatives?

When comparing Helpwise and Labidesk, you can also consider the following products

Front - multi-channel inbox service for collaborative teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Missive - Team communication app now supporting FB, Twitter & SMS

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

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