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Helpwise VS Helpy.io

Compare Helpwise VS Helpy.io and see what are their differences

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Helpwise logo Helpwise

Shared inbox for your team email addresses

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • Helpwise Landing page
    Landing page //
    2023-07-27
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Helpwise videos

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Helpwise Onboarding and Review: Help Your Team Get Wise With Customer Support

More videos:

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  • Review - [Demo] What is Helpwise Shared Inbox?
  • Review - ZenBox Review - Samsung 860 Evo

Helpy.io videos

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Category Popularity

0-100% (relative to Helpwise and Helpy.io)

Helpwise

Helpy.io

Help Desk
50 50%
Help Desk
50% 50
Customer Support
49 49%
Customer Support
51% 51
Email
100 100%
Email
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Helpwise and Helpy.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpwise and Helpy.io

Helpwise Reviews

10 BEST Outlook Alternatives in 2023
Helpwise is the email program that provides a shared email mailbox for every team member. With real-time performance tracking, you can easily manage all the mailboxes from a single dashboard.
Source: www.guru99.com

Helpy.io Reviews

We have no reviews of Helpy.io yet.
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpwise mentions (0)

We have not tracked any mentions of Helpwise yet. Tracking of Helpwise recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing Helpwise and Helpy.io, you can also consider the following products

Front - The platform for exceptional customer service at scale.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Missive - Team communication app now supporting FB, Twitter & SMS

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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