HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.
HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.
Top HelpWire features:
Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory
HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.
It's an outsourcing marketplace and a single point of access to over 500 vetted development agencies, representing a talent pool of 50,000+ contractors across 35 countries. It's also a matching engine that tunes to your needs and delivers precisely the talent you're looking for, every time.
Used by: 250+ tech companies across the US, UK, and Europe. 50+ Y Combinator startups. 2 Fortune 500 companies.
Backed by Y Combinator and Horizon Capital.
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HelpWire's answer
HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.
HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.
Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.
For our small business, HelpWire has been a cost-effective solution for remote IT support. Easy to integrate and very efficient.
Based on our record, YouTeam seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
[ ] https://youteam.io/ - “The new, smarter way to contract engineers”. Source: over 1 year ago
* \[ \] [https://www.howdy.com/](https://www.howdy.com/) - “The platform to build and manage your dev team in LATAM” * \[ \] [https://www.skipp.dev/](https://www.skipp.dev/) - “Interview your next tech candidates in 24 hours” * \[ \] [https://www.growmodo.com/](https://www.growmodo.com/) - “Hire Your Whole Design & Dev Team With a Few Clicks” * \[ \] [https://youteam.io/](https://youteam.io/) - “The... Source: over 1 year ago
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