HelpWire
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Butter CMS
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Drupal
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HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.
HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.
Top HelpWire features:
Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory
HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.
HelpWire DrupalNo features have been listed yet.
HelpWire's answer
HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.
HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.
Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.
For our small business, HelpWire has been a cost-effective solution for remote IT support. Easy to integrate and very efficient.
Based on our record, Drupal seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I would be interested in some good migration tools, paid ones are also ok. I found a post about this on drupal.org, but it didn't seem like an easy process. It is a multilanguage site with many content types, and a totally custom theme. Source: over 1 year ago
You got already good advice, but wanted to point the guide of drupal.org where you can see some tools listed with instructions and channels https://www.drupal.org/community/contributor-guide/reference-information/talk/tools. Source: over 1 year ago
There is a service call GitPod that provides a temporary container Drupal environment. If you are familiar with what is going on around the future of how Drupal modules will eventually be offered up, you will likely have seen the "Project Browser" module as a contrib demo of the approach. It is used for people to give feedback to the developers. So they set up the typical 'SimplyTestMe' but also a GitPod... Source: over 1 year ago
For reviews, it depends entirely on what you mean by "review". I believe core has a simple comment module, although it may have been deprecated for D9? There are likely many review-style modules on drupal.org that might work, or if you just want to link out to third-party reviews then it could just be a repeating-value link field on the Product content type. Source: over 1 year ago
They should also use standards tools like Github. The drupal.org platform was certainly impressive 10 years ago, today it's a pain to use it. They ducktape it with gitlab, but really it sucks to have to read documentation to simply do a pull request. Source: almost 2 years ago
Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access
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