HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.
HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.
Top HelpWire features:
Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory
HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.
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HelpWire's answer
HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.
HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.
Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.
For our small business, HelpWire has been a cost-effective solution for remote IT support. Easy to integrate and very efficient.
Based on our record, Chrome Remote Desktop seems to be more popular. It has been mentiond 94 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This works pretty well with Chrome Remote Desktop. Source: 6 months ago
When I had to work on my desktop but had to watch some educational videos on the side I just used https://remotedesktop.google.com/. - Source: Hacker News / 8 months ago
They do, but for the googlers I know it's just as a thin client for their remote desktop software (https://remotedesktop.google.com/). - Source: Hacker News / 8 months ago
I use ipvanish on steamdeck for pirating movies and shows. I also use google https://remotedesktop.google.com/ to control my work computer without having to to go through windows l2tp vpn or cisco anyconnect. You just need a a browser plugin on the pc you want to control called Chrome Remote Desktop. Source: almost 1 year ago
I help my mom all the time. She just bring up https://remotedesktop.google.com/ and then select the option to get help to generate a code. You just need to use chrome browser on another machine and enter the code. You should get a pop up asking for permission. Once approved you should be able to remotely control the Chromebook. Source: about 1 year ago
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