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Helpviser VS Influx

Compare Helpviser VS Influx and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Helpviser logo Helpviser

CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.

Influx logo Influx

Customer support as a service
  • Helpviser Landing page
    Landing page //
    2022-12-08

Here is a list of some features:

  • "Envato purchase code verification" for support tickets.
  • You can view specific information belongs to customers who open a ticket. These are license type, review, comments on Envato product page, country, support period.
  • You can track your sales and other Envato data with a detailed and user-friendly interface.
  • You can receive live notifications from Envato (new sale, review, comment, new badge, etc.).
  • With Slack integration, you can also receive live notifications via Slack.
  • By linking your Google Analytics account, you can compare the traffic of your Envato page with other metrics such as the number of tickets opened and the number of sales.
  • Customers can be added to your MailChimp lists with their permission. Thus, you can send a marketing bulletin for your new products.
  • Additionally, you can view details such as payouts, statements.
  • There is no limit on the number of "Support Agents". You can create as many users as you want.

In short, it is not just a customer support portal, we have developed a comprehensive but easy-to-use CRM where you can get to know your Envato customers better and analyze your sales in detail.

It has been verified by Envato in Market Extras as well. https://envato.com/envato-market-extras/#services

You can browse our website to see all the other features of Helpviser: https://www.helpviser.com/

  • Influx Landing page
    Landing page //
    2023-10-16

Helpviser

Website
helpviser.com
Pricing URL
Official Helpviser Pricing
$ Details
paid Free Trial $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
Platforms
Browser
Release Date
2020 December
Edit details

Influx

Website
influx.com
Pricing URL
Official Influx Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Helpviser videos

No Helpviser videos yet. You could help us improve this page by suggesting one.

+ Add video

Influx videos

+ Add

Influx Review ⚠️ WARNING ⚠️ DON'T GET THIS WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

More videos:

  • Review - Influx Review - 🛑 STOP 🛑 The Best Influx BONUSES Available Only Through This Review 👈
  • Review - Influx Review 💥$100+ PER DAY💥BY GETTING PEOPLE TO DOWNLOAD FREE PRODUCT💥EXCLUSIVE BONUSES TO GRAB💥

Category Popularity

0-100% (relative to Helpviser and Influx)

Helpviser

Influx

Help Desk
48 48%
Help Desk
52% 52
Customer Support
0 0%
Customer Support
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Augmented Reality
0 0%
Augmented Reality
100% 100

User comments

Share your experience with using Helpviser and Influx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpviser and Influx

Helpviser Reviews

  1. Practical and geek tool!

    This looks really slick!❤️

    👍 Pros:    Easy user interface|User-friendly|Great user experience|Efficient|Useful features
  2. Best Tool for Envato Authors

    Being an Envato author, we always struggled to find good services to support our Envato business. Right now, thanks to Helpviser, from support to marketing, every team member is happy :)

    🏁 Competitors: Ticksy, HelpScout, HelpDesk
    👍 Pros:    Easy user interface|Easy integration|Detailed

Influx Reviews

We have no reviews of Influx yet.
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Social recommendations and mentions

Based on our record, Influx should be more popular than Helpviser. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpviser mentions (1)

  • Suggestion
    Well, https://helpviser.com/ is not my project. But I will let them know about this. Source: over 2 years ago

Influx mentions (2)

  • Ask HN: Who is hiring? (December 2021)
    Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (August 2021)
    Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Helpviser and Influx, you can also consider the following products

Ticksy - Simple, beautiful customer support.

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zervicio - Customer Support Services

Liveo.Chat - No one wants to talk to bots, chat with your customers

79ecommerce - 79ecommerce provides eCommerce customer support services.

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