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HelpSpace VS UseResponse

Compare HelpSpace VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpSpace logo HelpSpace

The team inbox with super powers

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • HelpSpace Landing page
    Landing page //
    2023-10-03

A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, task management, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

  • UseResponse Landing page
    Landing page //
    2023-10-10

HelpSpace videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to HelpSpace and UseResponse)

HelpSpace

UseResponse

CRM
100 100%
CRM
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
31 31%
Customer Support
69% 69
Help Desk
22 22%
Help Desk
78% 78

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSpace and UseResponse

HelpSpace Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing HelpSpace and UseResponse, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Drift - A messaging app that helps you grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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