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HelpSmith VS Simplify360

Compare HelpSmith VS Simplify360 and see what are their differences

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HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • HelpSmith Landing page
    Landing page //
    2023-07-03
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

HelpSmith videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to HelpSmith and Simplify360)

HelpSmith

Simplify360

Document Management
100 100%
Document Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Document Management System
100 100%
Document Management System
0% 0
Tool
0 0%
Tool
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSmith and Simplify360

HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

Simplify360 Reviews

We have no reviews of Simplify360 yet.
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What are some alternatives?

When comparing HelpSmith and Simplify360, you can also consider the following products

Dr.Explain - Dr.Explain software is a help file authoring tool.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

MadCap Flare - Documentation for Any Audience, Language or Format

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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