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HelpSite VS DeskXpand

Compare HelpSite VS DeskXpand and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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HelpSite logo HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
  • HelpSite Landing page
    Landing page //
    2021-10-08
  • DeskXpand Landing page
    Landing page //
    2023-09-30

HelpSite features and specs

No features have been listed yet.

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

HelpSite videos

No HelpSite videos yet. You could help us improve this page by suggesting one.

+ Add video

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Category Popularity

0-100% (relative to HelpSite and DeskXpand)

HelpSite

DeskXpand

Customer Support
72 72%
Customer Support
28% 28
CRM
100 100%
CRM
0% 0
Help Desk
69 69%
Help Desk
31% 31
Customer Service
0 0%
Customer Service
100% 100

User comments

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What are some alternatives?

When comparing HelpSite and DeskXpand, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

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