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HelpScout VS WP Time Capsule

Compare HelpScout VS WP Time Capsule and see what are their differences

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Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

WP Time Capsule logo WP Time Capsule

Update your WordPress sites with confidence.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • WP Time Capsule Landing page
    Landing page //
    2021-12-13

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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WP Time Capsule videos

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Best WordPress Backup Plugin For Agencies -- WP Time Capsule Review

More videos:

  • Review - WP Time Capsule Review - effortless WordPress incremental backups
  • Review - Best way to Backup WordPress Site | Free | Using WP Time Capsule

Category Popularity

0-100% (relative to HelpScout and WP Time Capsule)

HelpScout

WP Time Capsule

Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Customer Support
100 100%
Customer Support
0% 0
Backup & Restore
0 0%
Backup & Restore
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and WP Time Capsule

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

WP Time Capsule Reviews

We have no reviews of WP Time Capsule yet.
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Social recommendations and mentions

Based on our record, WP Time Capsule should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

WP Time Capsule mentions (6)

  • Best plugin to backup 20GB database?
    WPTimeCapsule plugin can do it.. https://wptimecapsule.com .. But check out plugins like “Advanced Database Cleaner” which would help you to clear any unwanted records from the post_meta table. Source: about 1 year ago
  • What are your TOP 5 must-have plugins for an eCommerce website?
    A good backup plugin is a must, especially with a nighty schedule backup. I recommend WPTimeCapsule (https://wptimecapsule.com). Source: about 1 year ago
  • 8 Plugins To Create Backup For WordPress in 2021
    WP Time Capsule can be a perfect solution for you if you want to back up only your recent files, but not your entire WordPress site. With WP Time Capsule, you can back up your website to your favorite remote cloud storage sites like Google Drive, Dropbox, or Amazon S3. - Source: dev.to / over 2 years ago
  • Updating a WP website
    Use a plugin like WPTimeCapsule (https://wptimecapsule.com) which could do automatic updates, and would take automatic backups before the update. So that you can rollback if something goes wring during the update. Source: about 3 years ago
  • Why you should backup locally and regularly.
    Use Backup Plugin like WPTimeCapsule (https://wptimecapsule.com) which takes automatic backup daily without any extra setup. Source: about 3 years ago
View more

What are some alternatives?

When comparing HelpScout and WP Time Capsule, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WPvivid Backup - Wordpress Developer

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UpdraftPlus - UpdraftPlus is a WordPress backup plugin.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Duplicator Pro - Duplicator Pro is a Wordpress migration and backup plugin.

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