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HelpScout VS Duplicator Pro

Compare HelpScout VS Duplicator Pro and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Duplicator Pro logo Duplicator Pro

Duplicator Pro is a Wordpress migration and backup plugin.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Duplicator Pro Landing page
    Landing page //
    2023-10-23

HelpScout videos

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Duplicator Pro videos

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Duplicator Pro - Quick Overwrite Migration

More videos:

  • Review - Duplicator Pro - WordPress Migration Plugin - Quick Overview
  • Review - Duplicator Pro features

Category Popularity

0-100% (relative to HelpScout and Duplicator Pro)

HelpScout

Duplicator Pro

Customer Support
100 100%
Customer Support
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Help Desk
100 100%
Help Desk
0% 0
Wordpress Plugins
0 0%
Wordpress Plugins
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Duplicator Pro

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Duplicator Pro Reviews

We have no reviews of Duplicator Pro yet.
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Social recommendations and mentions

Based on our record, HelpScout should be more popular than Duplicator Pro. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Duplicator Pro mentions (1)

  • How to really „sell“ WordPress websites?
    2, The logical way would be to develop the site on a staging/ dev server then move it to their live site when ready. A few things, again, need to be considered, but, for a straightforward swap, you can use a plugin like Duplicator Pro to 'duplicate' your updated version and overwrite the live site when ready. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Duplicator Pro, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UpdraftPlus - UpdraftPlus is a WordPress backup plugin.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WPvivid Backup - Wordpress Developer

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

All-in-One WP Migration - Migrating WordPress sites is a challenging and growing process.

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