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HelpScout VS Redox

Compare HelpScout VS Redox and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Redox logo Redox

Redox provides an EHR integration platform for digital health solutions.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Redox Landing page
    Landing page //
    2023-05-13

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Redox videos

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Redox Reactions: Crash Course Chemistry #10

More videos:

  • Tutorial - How To Balance Redox Reactions - General Chemistry Practice Test / Exam Review
  • Review - Electrochemistry Review - Cell Potential & Notation, Redox Half Reactions, Nernst Equation

Category Popularity

0-100% (relative to HelpScout and Redox)

HelpScout

Redox

Help Desk
100 100%
Help Desk
0% 0
Medical Practice Management
0 0%
Medical Practice Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Programming Language
0 0%
Programming Language
100% 100

User comments

Share your experience with using HelpScout and Redox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Redox

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Redox Reviews

We have no reviews of Redox yet.
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Social recommendations and mentions

Based on our record, Redox should be more popular than HelpScout. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Redox mentions (14)

  • The First Stable Release of a Rust-Rewrite Sudo Implementation
    A Linux distro is going to need to see compiler to self-host regardless of the user land. If you can live without Linux, there's redox ( https://redox-os.org/ ). - Source: Hacker News / 6 months ago
  • Contributing to Open Source
    Redox is always open to contribution. Recently I've been helping with relibc, a mostly Rust libc. Source: 12 months ago
  • How will HDR be implemented in COSMIC Rust?
    Well, considering the engineering team is managed by the same person that created Redox OS, then yes. I've personally been writing everything in Rust since Rust was still in alpha. Source: over 1 year ago
  • Is Iced replacing GTK apps for the new COSMIC desktop?
    The people bringing you Pop!_OS also created https://redox-os.org, and the whole team writes software in Rust. Source: over 1 year ago
  • Ask HN: What Linux did NOT do right?
    You probably already know this, but "a capability-based microkernel written in Rust" describes RedoxOS. http://redox-os.org/. - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing HelpScout and Redox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Change Healthcare Clinical Network Solutions - Other Health Care

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qvera Interface Engine (QIE) - Qvera's #1 ranked interface engine connects you to the healthcare networks & platforms that unlock your patient data enabling better efficiencies & outcomes

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Corepoint Integration Engine - Corepoint Integration Engine provides an enhanced approach to creating interfaces that gives users absolute confidence in connecting to external partners.

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