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HelpScout VS Ninox

Compare HelpScout VS Ninox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Ninox logo Ninox

Ninox is a human-friendly database. Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more...
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Ninox Landing page
    Landing page //
    2023-05-22

Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate and customize applications from different departments such as CRM, ERP, HR, Accounting, Sales and PM to streamline your operations most efficiently. Additionally Ninox promotes team collaboration functionalities and the integration of the most common used services e.g. Google (Sheets, Drive, Calendar, Forms) and many more.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Ninox

Website
ninox.com
Pricing URL
Official Ninox Pricing
$ Details
paid Free Trial €10.0 / Monthly (2 GB per user)
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Ninox videos

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Ninox Database iPad App Demo

More videos:

Category Popularity

0-100% (relative to HelpScout and Ninox)

HelpScout

Ninox

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Databases
0 0%
Databases
100% 100

User comments

Share your experience with using HelpScout and Ninox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Ninox

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Ninox Reviews

10 Best Low-Code Development Platforms in 2020
A free trial of 30 days is available for the product. Ninox has two pricing plans i.e. Ninox Cloud and Private Cloud. Ninox Cloud price starts at $8.33 per user per month. Private cloud price starts at $16.66 per user per month.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Ninox mentions (0)

We have not tracked any mentions of Ninox yet. Tracking of Ninox recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Ninox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nintex - Cloud-based digital workflow management automation platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

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