Software Alternatives, Accelerators & Startups

HelpScout VS Microsoft Edge

Compare HelpScout VS Microsoft Edge and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Microsoft Edge logo Microsoft Edge

Microsoft's brand new web browser.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Microsoft Edge Landing page
    Landing page //
    2023-06-15

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Microsoft Edge videos

The All-New Microsoft Edge Browser - Is It Any Good?

More videos:

  • Review - Review of the NEW Microsoft Edge chromium based browser January 15th 2020

Category Popularity

0-100% (relative to HelpScout and Microsoft Edge)
Customer Support
100 100%
0% 0
Web Browsers
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Microsoft Edge

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Microsoft Edge Reviews

Avoid The Hack: 6 Best Privacy Browser Picks for Windows
Microsoft Edge especially sucks for privacy - even the "new and improved" Microsoft Edge powered by the Chromium browser engine.
6 Best Browser Alternatives to Google Chrome
With that in mind, if you’re looking for a completely new experience, Edge isn’t the answer for you. If you want to keep everything you loved about Chrome while gaining a few perks, look no further. The top reasons to use Edge over Chrome are for its more efficient use of resources, particularly your system’s RAM, and its more robust security features (mind you, Chrome sets...
Source: gizmodo.com
The best web browsers for 2022
Microsoft Edge also provides simpler privacy settings and security updates. In Chrome, you merely have separate panels for safe browsing, “do not track” requests, and more. Microsoft Edge provides a more graphically friendly interface displaying three security levels: Basic, Balanced, and Strict. With Balanced set as the default, many sites request you to disable your pop-up...
Top 10 Adobe Reader Alternatives for Windows
Firefox was the first web-browser to integrate the PDF viewer functionality when it incorporated the web standards-based pdf.js platform for parsing and rendering PDF files. Google followed that up by bringing the feature to Chrome and now, even Microsoft Edge, can natively render PDF documents in Windows 10.
Source: beebom.com
10 alternative browsers that prove there's life after Chrome, Firefox, Edge, and Internet Explorer
10 alternative browsers that prove there's life after Chrome, Firefox, Edge, and Internet Explorer
Source: www.pcworld.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Microsoft Edge mentions (0)

We have not tracked any mentions of Microsoft Edge yet. Tracking of Microsoft Edge recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Microsoft Edge, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mozilla Firefox - Get the browsers that put your privacy first — and always have

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Brave - Fast and secure, ad and tracker blocking browser.