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HelpScout VS Fantastical 2

Compare HelpScout VS Fantastical 2 and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Fantastical 2 logo Fantastical 2

Fantastical, the Mac calendar app you'll enjoy using. Quickly create new events with natural language input and more.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Fantastical 2 Landing page
    Landing page //
    2023-10-20

HelpScout videos

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Fantastical 2 videos

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Friday 5: Fantastical 2 - my favorite Mac calendar app!

More videos:

  • Review - Fantastical 2 Review

Category Popularity

0-100% (relative to HelpScout and Fantastical 2)

HelpScout

Fantastical 2

Customer Support
100 100%
Customer Support
0% 0
Calendar
0 0%
Calendar
100% 100
Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100

User comments

Share your experience with using HelpScout and Fantastical 2. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Fantastical 2

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Fantastical 2 Reviews

The 13 best calendar apps for Android and iOS help you organize a chaotic day
Many of the app’s features are standard fare and just what you’d expect a calendar app to offer, but Fantastical 2 strives to make every process more convenient in order to save time. For example, you can start a sentence with “reminder,” “to do,” or “task” to create reminders, or use phrases like “remind me tomorrow at 3PM,” or “alarm 3PM” to set new alerts. You can also...
Source: www.digitaltrends.com
Beyond Google Calendar and Apple Calendar: The 18 Best Apps to Manage Your Schedule
While it's nice to have the mobile app, Fantastical 2 is at its best on desktop. The app is colorful without being gaudy or overwhelming, and it's easy to use without sacrificing control over your event details. On a Mac, the menu bar app lets you quickly add an event or see what's on your agenda in the coming days. Adding details to your events—such as notes, URLs,...
Source: zapier.com

Social recommendations and mentions

Based on our record, Fantastical 2 seems to be a lot more popular than HelpScout. While we know about 27 links to Fantastical 2, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Fantastical 2 mentions (27)

  • Ask HN: What macOS apps/programs do you use daily and recommend?
    - Raycast (https://www.raycast.com/) there's also a free version, I just prefer to support the author with a Pro purchase. - Homebrew (https://brew.sh/) - Visual Studio Code - SyncThing (https://syncthing.net/) - Fantastical (https://flexibits.com/fantastical) - MonitorControl (https://github.com/MonitorControl/MonitorControl#readme). - Source: Hacker News / 11 days ago
  • Calendar advice for home + work?
    I use an app called Fantastical (https://flexibits.com/fantastical). I believe it is macOS/iOS only, but there might be alternatives with work with other systems. Basically, I add in my work Office365 account and my personal iCloud and it shows everything together. Whenever I'm making an appointment, I just check that rather than my Outlook calendar. Source: about 1 year ago
  • Sick of Fastmails subpar iOS app
    Looks like most of your issues are with the calendar. For this I highly recommend an app dedicated to this, like Fantastical, BusyCal, Calendar366 or even a native ios calendar app. These apps have clients for ios, macos and even watchos. Lots of config options and nice features and timely notifications. Source: about 1 year ago
  • Productivity apps - recommendations needed
    I personally have been trying out Fantastical and it literally is life changing doing everything in a calendar. You can make a recurring event or something and have it notify you whenever you want. The time limit can be achieved by just creating the duration. Although I'm unsure about the "mark as done" functionality. Source: over 1 year ago
  • Todo app that syncs with calendar?
    Fantastical https://flexibits.com/fantastical. Source: over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Fantastical 2, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Calendar - Spend less time managing your day & more time enjoying it

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Morgen.so - All-in-one Calendar, Tasks & Scheduler. Morgen is the single hub for everything that revolves around time management.

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