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HelpScout VS appfigures

Compare HelpScout VS appfigures and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

appfigures logo appfigures

Cross-platform app store analytics for all of your mobile apps.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • appfigures Landing page
    Landing page //
    2023-10-05

HelpScout videos

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appfigures videos

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Appfigures Explorer: Mobile App Market Intelligence

Category Popularity

0-100% (relative to HelpScout and appfigures)

HelpScout

appfigures

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and appfigures

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

appfigures Reviews

We have no reviews of appfigures yet.
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Social recommendations and mentions

Based on our record, appfigures should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

appfigures mentions (5)

  • Frightening Google Play story: Downloads dropped by 90% after our new update!
    You can track this for free for example with AppFigures (and probably a few other websites): https://appfigures.com/. Source: about 1 year ago
  • What data analysis tool do you choose to track in-app subscription data?
    Another option is us (Appfigures: https://appfigures.com). We make sense of all the data Apple and Google make available for subscriptions, add our own (MRR, Churn, etc) and don’t require any setup within the app so you can get started immediately and have all of your history available. Source: over 1 year ago
  • Ukraine urges Tim Cook to block the Apple App Store in Russia - US tech companies face mounting pressure to restrict Russian access to their services
    Apple doesn't have a public API for this as far as I know, so other organizations like https://appfigures.com/. Source: over 2 years ago
  • ASO tips & tricks to increase your app's ranking
    This year I've spent much time learning App Store Optimalisation (ASO) and managed to have my app Daily, a time tracker for macOS, rank first for its most important keyword in many countries. This has been a gamechanger for the (financial) success of the app. Keen to do the same for your app? This post describes how. Its content is heavily based on Appfigures's excellent Keyword Teardowns, which I've thoroughly... Source: over 2 years ago
  • HeyPal(TM) Achieves Top 10 Rank in 25 Countries Among iOS Education Apps During First Week of Global Launch
    BEVERLY HILLS, CA / ACCESSWIRE / June 23, 2021 / ClickStream Corp. (OTC PINK:CLIS), a technology company focused on developing apps and digital platforms to disrupt conventional industries, is pleased to announce its subsidiary Nebula Software Corp.'s HeyPal™ App achieved Top 10 rank among iOS Education Apps in 25 countries over the past week. According to data from https://appfigures.com/, the newly released... Source: almost 3 years ago

What are some alternatives?

When comparing HelpScout and appfigures, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sensor Tower - Sensor Tower is a platform for app store optimization and app industry intelligence.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

App Annie - App Annie is a marketing analytics tool available for apps of all kinds. With App Annie, you can track sales, traffic, and a variety of other factors pertinent to monitoring an app's trajectory.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mobile Action - Mobile Data Intelligence & Actionable Insights.

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