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HelpScout VS Ansible Semaphore

Compare HelpScout VS Ansible Semaphore and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Ansible Semaphore logo Ansible Semaphore

Modern UI for Ansible
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Ansible Semaphore Landing page
    Landing page //
    2022-10-09

If your project has grown and deploying from the terminal is no longer for you then Ansible Semaphore is what you need.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Ansible Semaphore

Website
ansible-semaphore.com
Pricing URL
-
$ Details
free
Platforms
Windows Mac OSX Linux BSD
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Ansible Semaphore videos

+ Add

Ansible Semaphore - Modern Ansible UI

Category Popularity

0-100% (relative to HelpScout and Ansible Semaphore)

HelpScout

Ansible Semaphore

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100

Questions and Answers

As answered by people managing HelpScout and Ansible Semaphore.

What makes your product unique?

Ansible Semaphore's answer:

Easy to install, easy to setup, easy to use.

Why should a person choose your product over its competitors?

Ansible Semaphore's answer:

Easy to install, easy to setup, easy to use.

Which are the primary technologies used for building your product?

Ansible Semaphore's answer:

Golang, Vue.js, BoltDB

User comments

Share your experience with using HelpScout and Ansible Semaphore. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Ansible Semaphore

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Ansible Semaphore Reviews

  1. Lightweight alternative for AWX

    Use Semaphore 3+ years, very stable, useful and lightweight. No need Docker.

    🏁 Competitors: AWX, RunDeck

Social recommendations and mentions

Ansible Semaphore might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Ansible Semaphore mentions (2)

  • Need User interface for managing and running the ansible playbooks.
    Once you have tower or awx you can throw away jenkins. No more silliness of groovy and java when you have python and ssh based actions For UI try Semaphore - https://github.com/ansible-semaphore/semaphore. Source: over 2 years ago
  • Automatic softwaredeployment & installation/updating Tool
    Googled and found this: https://github.com/ansible-semaphore/semaphore. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Ansible Semaphore, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RunDeck - RunDeck is an open source automation service with a web console, command line tools and a WebAPI.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWX - Centralize and control your IT infrastructure with a visual dashboard

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ansible tower - An ansible web frontend.

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