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HelpScout VS 3DSellers

Compare HelpScout VS 3DSellers and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

3DSellers logo 3DSellers

Experience the ultimate eBay selling manager: all the eBay selling tools you need, such as an eBay listing designer, eBay listing tool & inventory manager, multichannel helpdesk, eBay feedback reminder, and many more eBay seller apps and features.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • 3DSellers Landing page
    Landing page //
    2021-08-19

From beginner to enterprise, 3Dsellers' eBay selling tools are a time-saving, sales-boosting utility. 3Dsellers eBay selling manager provides all the eBay software you need to manage, market, and automate your eBay business. The platform even includes a multichannel helpdesk and orders Manager for Shopify, Etsy, Amazon, and other marketplaces.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

3DSellers

Website
3dsellers.com
Pricing URL
Official 3DSellers Pricing
$ Details
paid Free Trial $11.99 / Monthly (For an All in One Package)
Platforms
eBay Windows Browser Amazon WooCommerce BigCommerce Etsy Shopify
Release Date
2010 May
Edit details

HelpScout features and specs

No features have been listed yet.

3DSellers features and specs

  • Inventory Managment: Yes
  • Help desk & requests management: Yes
  • Marketing Automation: Yes
  • Feedback: Yes
  • Offers: Yes
  • Designer-made templates: Yes
  • Helpdesk Automation: Yes
  • Listings Manager: Yes
  • Automated Messaging: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

3DSellers videos

+ Add

How Prince Patel, a million-dollar eBay seller is using 3Dsellers to grow his eBay business!

More videos:

  • Tutorial - Listing Designer Tutorial | 3Dsellers
  • Demo - How to Import a CSV of eBay Listings and Publish to eBay

Category Popularity

0-100% (relative to HelpScout and 3DSellers)

HelpScout

3DSellers

Help Desk
100 100%
Help Desk
0% 0
Inventory Management
0 0%
Inventory Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100

User comments

Share your experience with using HelpScout and 3DSellers. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and 3DSellers

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

3DSellers Reviews

  1. Nice and easy to use

    I really like how easy it is to set up. Basic templates are incredibly customizable and efficient. I would highly recommend this marketplace.

    👍 Pros:    Great customer support
    👎 Cons:    Accurate
  2. Good prices for great software, a true timesaver

    The platform offers a significant amount of tools, which are helpful for our business. We see every day new features released, which makes 3Dsellers eBay tools much more vibrant and adapted to the market than other software. The support team is excellent, providing help when needed, and their pricing plans are on the cheaper side of the market. The cost to value ratio is no-brainer. Recommended.

    🏁 Competitors: inkFrog, eDesk, CrazyLister, Subivi, EasyChannel
    👍 Pros:    Wast variety of features|Trustable|Fairly easy to use|Innovative
  3. Reliable software , great support

    I am using this software for a while now for my eBay business. I found their help desk and the listing tool the most efficient and with an attractive price.

    I suggest this to every eBay seller and especially for enterprise sellers that have multiple accounts.

    🏁 Competitors: eDesk, inkFrog, CrazyLister
    👍 Pros:    Great customer support|Innovative|Wast variety of features
inkFrog vs 3Dsellers : What is the Best eBay Listing Software in 2020?
By continually launching new tools and features, on par with seller requests and market trends, the 3Dsellers team enables a plethora of sellers the ability to manage and grow their eBay businesses with one massive platform of industry-leading apps. It's really quite incredible how many tasks and marketing goals can be accomplished with 3Dsellers.
Source: www.3dsellers.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
If you get asked the same question frequently, this is a life-saving feature. You can also send automated replies, if you're ever out of hours, or contacted during your holiday. One of our favorite features of 3Dsellers CRM help desk is that you can share your workload with team members. This helps with managing your team, especially if you're working remotely.
Source: www.3dsellers.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

3DSellers mentions (0)

We have not tracked any mentions of 3DSellers yet. Tracking of 3DSellers recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and 3DSellers, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

dewabit.com - dewabit is a ebay management software for Windows, that gives sellers the ability to manage their...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CrazyLister - Create Better eBay Listings

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

eBay Seller Hub - Seller Hub gives you an easy way to build and run your eBay business.

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