Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veeva Vault - Enterprise Content Management

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Viedoc - EDC, ePRO, eCRF, eTMF, CDMS, electronic data capture, clinical trial and PMS software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Veeva CRM - Veeva Systems - Cloud-Based Business Solutions for the Global Life Sciences Industry