Software Alternatives & Reviews

Helprace VS Viedoc

Compare Helprace VS Viedoc and see what are their differences

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Viedoc logo Viedoc

EDC, ePRO, eCRF, eTMF, CDMS, electronic data capture, clinical trial and PMS software
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Viedoc Landing page
    Landing page //
    2023-05-12

Helprace videos

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Viedoc videos

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Category Popularity

0-100% (relative to Helprace and Viedoc)
Help Desk
100 100%
0% 0
Clinical Trial Management System
Customer Support
100 100%
0% 0
Text Messaging
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Helprace and Viedoc, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veeva Vault - Enterprise Content Management

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Medidata CTMS - Medidata CTMS seamlessly integrates with Medidata Rave to provide real-time views into study progress without manual tracking.