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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Veeva Vault - Enterprise Content Management
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Medidata CTMS - Medidata CTMS seamlessly integrates with Medidata Rave to provide real-time views into study progress without manual tracking.