Software Alternatives & Reviews

Helprace VS Brightidea

Compare Helprace VS Brightidea and see what are their differences

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Brightidea logo Brightidea

With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Brightidea Landing page
    Landing page //
    2021-09-25

With over 2 million users world wide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.

Here at Brightidea, we believe that innovation is too important to be left to chance, and that every individual deserves an opportunity to have their voice heard.

Our focus is not only giving organizations the ability to readily crowdsource ideas and build on strategic plans, but also back every idea with complex data points to help you track, manage, and prioritize ideas to ensure the best ideas always win.

We are designed to fit any size, scale, or level of maturity when it comes to idea or innovation management. Brightidea helps you harness the power of ideas to help you foster a culture of innovation within the company.

Most recently, we've added the Whiteboard. Brightidea Whiteboard gives your team a place to brainstorm in your own infinite space via a browser. Create stickies for new ideas, upload images, draw with dynamic pen and marker tools, emote with rich reactions, leverage smart tools like timers to keep your meetings on track, and utilize all of your favorite idea and innovation management templates.

Wherever you're at in your innovation journey, our platform & people will help you get to the next level.

Helprace videos

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Brightidea videos

Brightidea Whiteboard

Category Popularity

0-100% (relative to Helprace and Brightidea)
Help Desk
100 100%
0% 0
Idea Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Brainstorming And Ideation

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Reviews

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Brightidea Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Brightidea’s products are tailored to specific parts of an organization—tap into your creativity with its whiteboard tool, create a digital idea box, restructure your tasks management process, or connect with external partners.
Source: clickup.com

What are some alternatives?

When comparing Helprace and Brightidea, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xmind - Xmind is a brainstorming and mind mapping application.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Viima - Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.