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HelpNinja VS Labidesk

Compare HelpNinja VS Labidesk and see what are their differences

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Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpNinja logo HelpNinja

Simple & Affordable help desk

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

HelpNinja

Website
helpninja.com
Pricing URL
Official HelpNinja Pricing
$ Details
paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Edit details

HelpNinja videos

+ Add

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to HelpNinja and Labidesk)

HelpNinja

Labidesk

Help Desk
73 73%
Help Desk
27% 27
Customer Support
66 66%
Customer Support
34% 34
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

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What are some alternatives?

When comparing HelpNinja and Labidesk, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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