Software Alternatives & Reviews

HelpNinja VS GoDesk

Compare HelpNinja VS GoDesk and see what are their differences

HelpNinja logo HelpNinja

Simple & Affordable help desk

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

HelpNinja

$ Details
paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS
Release Date
-

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

HelpNinja features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HelpNinja videos

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpNinja and GoDesk)
Customer Support
40 40%
60% 60
Help Desk
60 60%
40% 40
Education
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0

User comments

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What are some alternatives?

When comparing HelpNinja and GoDesk, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.