What are some alternatives?
When comparing Helpman and Support Hero, you can also consider the following products
Tenfold - Tenfold is a mobile game that is designed primarily to be played by iPhone users. The game is available on the app store. The tagline of the game is "twenty seven numbers, endless puzzles. Read more about Tenfold.
SkipFlag - AI knowledge base that builds itself from your communication
statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.
phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.
YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.
Magentrix - Magentrix provides self-service communities for employees, customers and partners that work across all devices and platforms.