timetoreply is a SaaS tool for sales, support & success teams looking to improve their timetoreply Ratio to close more leads and keep key customers happy. Set reply time goals, see email reply times and volumes, as well as contact rates, and close off conversations without a ticketing system. timetoreply works across all email clients. No change to workflow required. Completely secure. Soc 2 type II certified.
Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
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