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HelpJuice VS StatusPage.io

Compare HelpJuice VS StatusPage.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

StatusPage.io logo StatusPage.io

StatusPage.io is the best way for web infrastructure, developer API, and SaaS companies to get set up with their very own status page in minutes. Integrate public metrics and allow your customers to subscribe to be updated automatically.
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • StatusPage.io Landing page
    Landing page //
    2023-10-08

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

StatusPage.io videos

No StatusPage.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpJuice and StatusPage.io)

HelpJuice

StatusPage.io

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Help Desk
100 100%
Help Desk
0% 0
Uptime Monitoring
0 0%
Uptime Monitoring
100% 100

User comments

Share your experience with using HelpJuice and StatusPage.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and StatusPage.io

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

StatusPage.io Reviews

You Need a Status Page
StatusPage.IO Example – Runscopes Status Page Runscope (an API Monitoring and Testing company) has a status page located as status.runscope.com. StatusPage.IO is packed full of features and is very similar to Status.IO and used by many as well. Sign up here.
Source: www.donnfelker.com

Social recommendations and mentions

Based on our record, StatusPage.io should be more popular than HelpJuice. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

StatusPage.io mentions (10)

  • Twitter has accidentally blocked its own Web Service from accessing Twitter API. Which means that people trying to access Twitter from their browsers (web) won't be able to do so.
    That would indicate that they would not even use the automated checks from statuspage.com. Source: about 1 year ago
  • Alternate to Health Dashboard like StatusPage.io
    Shows service health, incident updates under categories like statuspage.io does? Source: over 2 years ago
  • AWS Re:Liability - The Status Page Status
    That still means the back-up method requires AWS services to be up. AWS is blessed with an interesting problem: using AWS is widespread enough that it would be hard for them to guarantee a third-party hosting their status page did not depend on them in some way. For 99.999% of companies, buying a SaaS like statuspage.io is sufficient to make sure your downtime doesn't take down your status page provider. - Source: dev.to / over 2 years ago
  • iOS App / API / explorer issues?
    I signed up for reports from statuspage.io which tends to spam me with network updates, but I like to see that that they are really working on it from hour to hour so I'm happy to get the spam. It's just ironic that I posted this and got the API issues email within minutes. Source: over 2 years ago
  • Nothing slays me more than individual users wanting status updates on global issues.
    We setup a statuspage.io account a year back or so and push some aggregated metrics to indicate current service/system status. Best part is we can post updates to any outage / issue and it gets mailed to anyone who subscribed. Source: over 2 years ago
View more

What are some alternatives?

When comparing HelpJuice and StatusPage.io, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

UptimeRobot - Free Website Uptime Monitoring

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