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HelpJuice VS PAQATO

Compare HelpJuice VS PAQATO and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Visit Website
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

HelpJuice

Website
helpjuice.com
Pricing URL
Official HelpJuice Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

HelpJuice features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

PAQATO videos

+ Add

PAQATO - After Sales Experience

More videos:

  • Review - Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to HelpJuice and PAQATO)

HelpJuice

PAQATO

Customer Support
100 100%
Customer Support
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using HelpJuice and PAQATO. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and PAQATO

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

PAQATO Reviews

We have no reviews of PAQATO yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

PAQATO mentions (0)

We have not tracked any mentions of PAQATO yet. Tracking of PAQATO recommendations started around Oct 2021.

What are some alternatives?

When comparing HelpJuice and PAQATO, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Malcolm App - Customer self-service made easy

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

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