Based on our record, Paligo should be more popular than HelpJuice. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
One of the limitations of the current generation of Markdown and API doc tools is that they have little to no support for automated content reuse (which is why I recommend Paligo for docs). For that reason, you should keep a list of standard definitions and valid payload examples. For example:. - Source: dev.to / over 1 year ago
For example I moved our company from Microsoft Word for product documentation to http://paligo.net for multi-user, multi-language, multi-format authoring. It took a year, and $100,000's but it's done now, and I don't need to use word any more (personally) for my job. Source: almost 3 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
MadCap Flare - Documentation for Any Audience, Language or Format
HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support