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HelpJuice VS GetHuman

Compare HelpJuice VS GetHuman and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

GetHuman logo GetHuman

Find customer service numbers fast
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • GetHuman Landing page
    Landing page //
    2022-03-15

HelpJuice videos

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Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

GetHuman videos

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Category Popularity

0-100% (relative to HelpJuice and GetHuman)

HelpJuice

GetHuman

Customer Support
82 82%
Customer Support
18% 18
Help Desk
60 60%
Help Desk
40% 40
CRM
60 60%
CRM
40% 40
Knowledge Management
100 100%
Knowledge Management
0% 0

User comments

Share your experience with using HelpJuice and GetHuman. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and GetHuman

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

GetHuman Reviews

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Social recommendations and mentions

Based on our record, GetHuman seems to be a lot more popular than HelpJuice. While we know about 48 links to GetHuman, we've tracked only 1 mention of HelpJuice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 3 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 10 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 12 months ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: 12 months ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: about 1 year ago
View more

What are some alternatives?

When comparing HelpJuice and GetHuman, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

FastCustomer - Telephone hold application.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Service - Customer service issues solved for you, on demand, for free.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Lucyphone - Telephone hold application.

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