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HelpJuice VS Freshdesk Omnichannel Support

Compare HelpJuice VS Freshdesk Omnichannel Support and see what are their differences

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The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02

HelpJuice videos

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Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Freshdesk Omnichannel Support videos

No Freshdesk Omnichannel Support videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to HelpJuice and Freshdesk Omnichannel Support)

HelpJuice

Freshdesk Omnichannel Support

Customer Support
91 91%
Customer Support
9% 9
CRM
81 81%
CRM
19% 19
Help Desk
100 100%
Help Desk
0% 0
Customer Service
86 86%
Customer Service
14% 14

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Freshdesk Omnichannel Support

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Freshdesk Omnichannel Support Reviews

We have no reviews of Freshdesk Omnichannel Support yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Freshdesk Omnichannel Support mentions (0)

We have not tracked any mentions of Freshdesk Omnichannel Support yet. Tracking of Freshdesk Omnichannel Support recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpJuice and Freshdesk Omnichannel Support, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Malcolm App - Customer self-service made easy

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Gist Platform - Live chat, bots & marketing automation -- free.

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