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HelpJuice VS Blackfire.io

Compare HelpJuice VS Blackfire.io and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Blackfire.io logo Blackfire.io

Blackfire empowers all PHP developers and IT/Ops to continuously verify and improve their app’s performance, throughout its lifecycle, by getting the right information at the right moment.
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Blackfire.io Landing page
    Landing page //
    2023-07-09

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Blackfire.io videos

No Blackfire.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to HelpJuice and Blackfire.io)

HelpJuice

Blackfire.io

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Blackfire.io

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Blackfire.io Reviews

We have no reviews of Blackfire.io yet.
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Social recommendations and mentions

Based on our record, Blackfire.io seems to be a lot more popular than HelpJuice. While we know about 11 links to Blackfire.io, we've tracked only 1 mention of HelpJuice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Blackfire.io mentions (11)

  • How To Start A Chat Plugin After The Page Has Fully Loaded
    Not heard of blackfire.io, I mainly use lighthouse, screamingfrog and CRUX data :D. Source: over 1 year ago
  • Scaling a web application which is growing very fast
    Do you have XP with alternatives to blackfire.io? It may helps, but sounds a little expensive for evaluating performance issues. I found also MySQLTuner which is free (of course it only helps with the database). Source: over 1 year ago
  • Scaling a web application which is growing very fast
    Go get a subscription to blackfire.io and profile your application. I guarantee you that your queries to the DB are shit and not using indices. Redis will just mask the issue. You probably also have a bunch of PHP code being ran in loops. Source: over 1 year ago
  • Making sure your website won't crash again
    Although the connection with the API should no longer cause the trouble, we knew that this was the most compute-heavy part of the platform. So the fewer requests are sent to that API, the better the website performance would be. We used Blackfire.io to check how often the web app uses the API and we got interesting results. We noticed that the homepage, the most frequently visited page, used the API twice per each... - Source: dev.to / about 2 years ago
  • Guide to install xhprof (profiling) in wordpress to debug slow php
    Nice article; skimming over it, it seems exhaustive and well-written. But nowadays, I'd generally recommend blackfire.io over XHProf. Yes, it's a (mostly) closed source SAAS platform, and the free tier only offers the most absolutely basic of tools, but by the time performance really starts to matter on your wordpress site, I don't think ~$30 a month is a dealbreaker. Installation is easier, the visualisation... Source: about 2 years ago
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What are some alternatives?

When comparing HelpJuice and Blackfire.io, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Dynatrace Load - Dynatrace Load lets you test the performance of web and mobile applications with the realism of load generation from the cloud.

Malcolm App - Customer self-service made easy

Sitespeed - Sitespeed.io is an open source tool that helps to analyze and optimize website speed and performance.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

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