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HelpDocs VS Vanilla Forums

Compare HelpDocs VS Vanilla Forums and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Vanilla Forums logo Vanilla Forums

Build an engaging community forum using Vanilla's modern cloud forum software.
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Vanilla Forums Landing page
    Landing page //
    2023-02-03

  www.vanillaforums.comSoftware by Vanilla Forums

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Vanilla Forums videos

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Vanilla Forums

More videos:

  • Review - Vanilla Forums: Moderation Queues
  • Review - Using Announcements in Vanilla Forums

Category Popularity

0-100% (relative to HelpDocs and Vanilla Forums)

HelpDocs

Vanilla Forums

Customer Support
100 100%
Customer Support
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Customer Service
100 100%
Customer Service
0% 0
Community Platform
0 0%
Community Platform
100% 100

User comments

Share your experience with using HelpDocs and Vanilla Forums. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vanilla Forums should be more popular than HelpDocs. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Vanilla Forums mentions (3)

  • The (grim?) future of Daoist forums
    I used to use phpBB back in the day. Vanilla forums has seemed interesting to me for a while (https://vanillaforums.com/), I used HostGator back in the day (https://www.hostgator.com/). Source: about 2 years ago
  • 1password is considering a self-hosted option to store vaults
    That one seems to be built with Vanilla Forums: https://vanillaforums.com/en/. - Source: Hacker News / almost 3 years ago
  • Boards.ie hamster has fallen off his wheel
    They're blaming their service provider for not working on the weekend, even though they should have been well aware of that when considering them as a service provider and should have planned their migration schedule accordingly. Source: almost 3 years ago

What are some alternatives?

When comparing HelpDocs and Vanilla Forums, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

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