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HelpDocs VS PencilTree

Compare HelpDocs VS PencilTree and see what are their differences

LaunchBrightly
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

PencilTree logo PencilTree

Video-based wiki where subjects are hierarchically organized
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • PencilTree Landing page
    Landing page //
    2019-01-31

Category Popularity

0-100% (relative to HelpDocs and PencilTree)

HelpDocs

PencilTree

Customer Support
92 92%
Customer Support
8% 8
Productivity
0 0%
Productivity
100% 100
Customer Service
100 100%
Customer Service
0% 0
Self Service Support
100 100%
Self Service Support
0% 0

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

PencilTree mentions (0)

We have not tracked any mentions of PencilTree yet. Tracking of PencilTree recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and PencilTree, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

DeskXpand - A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Haash - Add a smart support community to your website in 3 minutes.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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