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HelpDocs VS DriftBot

Compare HelpDocs VS DriftBot and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

DriftBot logo DriftBot

A chatbot for your knowledge base
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • DriftBot Landing page
    Landing page //
    2023-06-21

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

DriftBot videos

+ Add

Driftbot for Help Deep Dive: How to Setup and Implement in Playbooks

More videos:

  • Review - Driftbot for Help | A Drift How-To

Category Popularity

0-100% (relative to HelpDocs and DriftBot)

HelpDocs

DriftBot

Customer Support
83 83%
Customer Support
17% 17
CRM
0 0%
CRM
100% 100
Customer Service
100 100%
Customer Service
0% 0
Self Service Support
100 100%
Self Service Support
0% 0

User comments

Share your experience with using HelpDocs and DriftBot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

DriftBot mentions (0)

We have not tracked any mentions of DriftBot yet. Tracking of DriftBot recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and DriftBot, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Drift - A messaging app that helps you grow your business.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Faqbot - Build your chatbot for FAQ, sales and lead generation automation.

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