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HelpDocs VS Discovery Assistant

Compare HelpDocs VS Discovery Assistant and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Discovery Assistant logo Discovery Assistant

Discovery Assistant is designed specifically for litigation support professionals to capture, search, and process electronic documents.
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Discovery Assistant Landing page
    Landing page //
    2021-10-19

Category Popularity

0-100% (relative to HelpDocs and Discovery Assistant)

HelpDocs

Discovery Assistant

Customer Support
100 100%
Customer Support
0% 0
eDiscovery
0 0%
eDiscovery
100% 100
Customer Service
100 100%
Customer Service
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using HelpDocs and Discovery Assistant. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Discovery Assistant mentions (0)

We have not tracked any mentions of Discovery Assistant yet. Tracking of Discovery Assistant recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Discovery Assistant, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

LogikCull - Logikcull is a discovery automation platform that helps expedite and lower the cost of litigations & investigations.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Actiance - Actiance is a unified communications solution provider, offers a platform that helps you manage all social media channels.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Exterro - Exterro offer eDiscovery and legal software solutions.

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