Software Alternatives, Accelerators & Startups

HelpDocs VS Deepgram

Compare HelpDocs VS Deepgram and see what are their differences

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Deepgram logo Deepgram

Search engine for speech
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Deepgram Landing page
    Landing page //
    2023-04-17

HelpDocs videos

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Deepgram videos

Deepgram CEO Scott Stephenson | Machine Meets World

More videos:

  • Review - Deepgram Brain Speech-to-Text Editor

Category Popularity

0-100% (relative to HelpDocs and Deepgram)
Customer Support
100 100%
0% 0
Transcription
0 0%
100% 100
Customer Service
100 100%
0% 0
Speech Recognition And Processing

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and Deepgram

HelpDocs Reviews

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Deepgram Reviews

  1. Fast

    It's fast - but for an API, not the fastest speech-to-text. For a long while I hadn't done research and trusted them. Then tried Whisper and Picovoice. On-device latency is nothing comparable with cloud APIs. If latency is important go with Whisper or Picovoice. If customization is also important go with Picovoice.

    don't get me wrong it's still faster than amazon, Microsoft or Assemblyai

    👍 Pros:    Fast|Fast sales|A free demo|Supports multiple languages
    👎 Cons:    Slow support for free customers|Limited free version

Social recommendations and mentions

Based on our record, Deepgram seems to be a lot more popular than HelpDocs. While we know about 28 links to Deepgram, we've tracked only 2 mentions of HelpDocs. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Deepgram mentions (28)

  • Self-hosted offline transcription and diarization service with LLM summary
    For $5 for 20 hours of audio you can try https://deepgram.com. They give $200 of credit. - Source: Hacker News / 21 days ago
  • Building a Live Proctoring System to Detect Multiple Speakers
    Lastly, we will be using Deepgram Audio Diarization APIs to get speaker details from a sample audio clip. - Source: dev.to / 6 months ago
  • How do I begin building AI tools for myself?
    There are other AI-powered APIs out there to consider, too. For example, Deepgram can be used to transcribe audio (better than Whisper, offered by OpenAI), ElevenLabs can be used to generate speech from text (including using custom voices, which OpenAI's TTS can't currently do), etc. Depending on what you're trying to make, a combination of these services may be what you need. In any case, Python is going to be... Source: 6 months ago
  • Use Langchain, Deepgram, and Mistral 7B to Build a Youtube Video Summarization App
    This guide delves deep into the world of YouTube video summarization, harnessing the power of cutting-edge technologies including Deepgram for superior audio transcription, Langchain for harvesting the power of the LLM, and Mistral 7B, a state-of-the-art and open-source LLM. - Source: dev.to / 7 months ago
  • Create a realtime closed captioning solution with Deepgram and Ably
    Historically it's been challenging to provide closed captioning for live experiences, be it a live interview, a sports game with commentary, or a livestream. But Deepgram's AI tooling has changed this, allowing users to easily convert realtime streams of audio into accurate transcripts. - Source: dev.to / 8 months ago
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What are some alternatives?

When comparing HelpDocs and Deepgram, you can also consider the following products

Malcolm App - Customer self-service made easy

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

AssemblyAI - Speech Recognition for Everyone and Everything.