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HelpDesk+ VS Labidesk

Compare HelpDesk+ VS Labidesk and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDesk+ logo HelpDesk+

Jira service desk for Slack

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • HelpDesk+ Landing page
    Landing page //
    2022-11-12
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

HelpDesk+ videos

No HelpDesk+ videos yet. You could help us improve this page by suggesting one.

+ Add video

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to HelpDesk+ and Labidesk)

HelpDesk+

Labidesk

Customer Support
22 22%
Customer Support
78% 78
CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

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What are some alternatives?

When comparing HelpDesk+ and Labidesk, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Roby - Refreshingly simple helpdesk for Slack & Teams users

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Translate - Google's free service instantly translates words, phrases, and web pages between English and over 100 other languages.

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