Software Alternatives & Reviews

HelpCenter.io VS Appian

Compare HelpCenter.io VS Appian and see what are their differences

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Appian logo Appian

See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • Appian Landing page
    Landing page //
    2023-10-20

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Appian features and specs

No features have been listed yet.

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Appian videos

Appian CEO: Delivering ‘Mission-Critical’ Software | Mad Money | CNBC

More videos:

  • Review - This is Appian
  • Review - Appian Application Designer: Build Applications in Days, not Years

Category Popularity

0-100% (relative to HelpCenter.io and Appian)
Customer Support
100 100%
0% 0
BPM
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCenter.io and Appian

HelpCenter.io Reviews

We have no reviews of HelpCenter.io yet.
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Appian Reviews

7 Best Business Process Management Tools (2023)
Appian is used by companies to automate their routine tasks, integrate with other enterprise tools, and create custom workflows. It offers a wide range of features such as mobile app development, chatbots, AI assistants, etc.
11 Business Process Management (BPM) Software for SMBs
Experience the power of business workflow automation with Appian and accelerate your business governance, results, and efficiency. Appian simplifies your workflow design to empower users and pro developers to draw processes, such as a flowchart.
Source: geekflare.com
10 Best Low-Code Development Platforms in 2020
Verdict: Appian is the provider of the software development platform. The Appian low code development platform is a combination of intelligent automation and low-code development.
Best Google App Maker alternatives in 2020
Appian excels when used to create form-based apps. The product does allow building custom UI components, but only by using Appian’s in-product customization tools. Appian’s reasoning for this is security and to ensure JS compliance across browsers and devices.
Source: retool.com
The 11 Best Low-Code Development Platforms
Appian is offering app development up to 20X faster than typical hand-coding. Additionally, it is a BPM (Business Process Management) platform. It is very commonly used and offers many case studies to prove its reliability.
Source: www.xplenty.com

Social recommendations and mentions

Based on our record, Appian seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpCenter.io mentions (0)

We have not tracked any mentions of HelpCenter.io yet. Tracking of HelpCenter.io recommendations started around Mar 2021.

Appian mentions (5)

  • Low-Code tools & Frontend
    Does any of you use a low-code tool like Retool or Appian? If so, what is the most common use case? Source: over 1 year ago
  • Appian Associate Developer Certification help
    Look for use case inspiration in the Solutions area of appian.com and within the AppMarket. See if you can build proof of concepts of some of these. Source: over 1 year ago
  • What is best way to create an online responsive database driven website to help manage my small orchard?
    There are low code database driven website creation systems out there at the moment e.g. OutSystems and Appian however they have very limited free trials (e.g. auto-disable after a few days of no use), and then the paid options are again too expensive. Although I will note that they seem to be great in terms of their usability and would be perfect for creating a simple interface without too much diving into code. Source: almost 2 years ago
  • Software Engineer role - Transferable or Pigeon-holed?
    My concern however is - the working software isn't a generic language such as Java, C#/C++, Python etc. - it is with Appian (Business Process Management), which is a rather specific low-code platform for developing workflow and automation solutions. The role does have other elements potentially too such as getting hands on cloud and API dev etc. The pay for Appian Developers currently is GREAT due to high demand -... Source: about 2 years ago
  • What is low code?
    Platforms like UiPath, Workato, and Appian provide ways to integrate apps and automate the processes that connect and flow between them. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing HelpCenter.io and Appian, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Camunda - The Universal Process Orchestrator

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Bizagi - Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...