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Helixa VS Simplify360

Compare Helixa VS Simplify360 and see what are their differences

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Helixa logo Helixa

Haelixa is a provider of high performance tracing technologies and tracer analysis services.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Helixa Landing page
    Landing page //
    2023-07-31
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Helixa videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Helixa and Simplify360)

Helixa

Simplify360

PR Tools
100 100%
PR Tools
0% 0
Tool
0 0%
Tool
100% 100
Reputation Management
100 100%
Reputation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing Helixa and Simplify360, you can also consider the following products

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

SpotRight - SpotRight combines social media analytics and high quality offline data to create the leading platform for fast consumer insights & people-based marketing

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Audiense - Consumer insights & marketing platform for Twitter

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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