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Helixa VS Alphachat.ai

Compare Helixa VS Alphachat.ai and see what are their differences

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Helixa logo Helixa

Haelixa is a provider of high performance tracing technologies and tracer analysis services.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Helixa Landing page
    Landing page //
    2023-07-31
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to Helixa and Alphachat.ai)

Helixa

Alphachat.ai

PR Tools
100 100%
PR Tools
0% 0
Tool
0 0%
Tool
100% 100
Reputation Management
100 100%
Reputation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing Helixa and Alphachat.ai, you can also consider the following products

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

SpotRight - SpotRight combines social media analytics and high quality offline data to create the leading platform for fast consumer insights & people-based marketing

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Audiense - Consumer insights & marketing platform for Twitter

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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