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Heedbook VS PAQATO

Compare Heedbook VS PAQATO and see what are their differences

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Heedbook logo Heedbook

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Visit Website
  • Heedbook Landing page
    Landing page //
    2018-11-18
  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Heedbook

Website
heedbook.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

Heedbook features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

Heedbook videos

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Heedbook mobile app and wearable camera

More videos:

  • Review - Heedbook Case: Measuring Customer Satisfaction with Microsoft Cognitive Services

PAQATO videos

+ Add

Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to Heedbook and PAQATO)

Heedbook

PAQATO

Surveys
100 100%
Surveys
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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What are some alternatives?

When comparing Heedbook and PAQATO, you can also consider the following products

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

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