Software Alternatives, Accelerators & Startups

Hatica VS GoDesk

Compare Hatica VS GoDesk and see what are their differences

Hatica logo Hatica

Engineering Analytics to boost developer productivity

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Hatica Landing page
    Landing page //
    2021-12-07

Hatica equips engineering teams with work visibility dashboards, actionable insights and effective workflows to drive team productivity and engagement in remote and in-office environments alike. Free forever plans to help you get started quickly.

Features: Engineering metrics dashboards 100+ metrics from 20+ apps including Github, Jira, Slack, Zoom, Google Workplace Remote work insights Aggregated work overview, sprint and retro dashboards DORA metrics, CI/CD performance insights and code review analytics Collaboration analytics Team Goals based on dev metrics Async stand-ups and developer check-ins via Slack and Email Code quality metrics Automated Code reviews

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Hatica

Website
hatica.io
$ Details
freemium
Platforms
Browser Web
Release Date
-

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Hatica features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Hatica and GoDesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Engineering
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hatica and GoDesk

Hatica Reviews

  1. New Morning Dashboard

    Till we started using Hatica, most managers had 10s of tabs open, sifted through each one, and had to piece together work to get a picture of what’s happening at work. With Hatica, these tabs are gone, and is replaced with one app! Especially the activity dashboards that show all activity along with check-ins from our team. Practically solved all our needs!

  2. New Product, Great Vision!

    This is a young product with ambitious plans to become a comprehensive engineering metrics platform. This means, we can expect great surprises and some room for improvement.

    The founders vision is clear and it shows in every release of the product. Plus, with such frequent feature releases, they might just achieve their vision! Responsive founders make the process of reporting bugs and requesting features a breeze and actually see it implemented in the app in a blazing fast turnaround time

  3. Hatica provides all inputs needed for an engineering team! From gauging whether work load is balanced, to understanding people’s actual work hours, to finally looking at code churn - Hatica provides all of these in one place! Would love to see a TV mode so that we can present these dashboards in our workforce planning meetings.

GoDesk Reviews

We have no reviews of GoDesk yet.
Be the first one to post

What are some alternatives?

When comparing Hatica and GoDesk, you can also consider the following products

Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

LinearB - LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Teamplify - Team Management for developers. Simplified and automated

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.