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Halp VS Labidesk

Compare Halp VS Labidesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Halp logo Halp

Slack-first ticketing for internal helpdesk

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Halp Landing page
    Landing page //
    2023-10-05
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Edit details

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Halp and Labidesk)

Halp

Labidesk

Customer Support
59 59%
Customer Support
41% 41
CRM
100 100%
CRM
0% 0
Help Desk
54 54%
Help Desk
46% 46
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Halp and Labidesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Halp and Labidesk

Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

Labidesk Reviews

We have no reviews of Labidesk yet.
Be the first one to post

What are some alternatives?

When comparing Halp and Labidesk, you can also consider the following products

Roby - Refreshingly simple helpdesk for Slack & Teams users

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Slack Jira Integration - Easily keep issues moving right from Slack

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