Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: almost 3 years ago

As a founder at amplemarket.com I was lucky to meet many founders and sales leaders and have deep dive conversations about sales and growth. Over the years I noticed that we were all struggling with the same problems. Focusing on your growth motions over the next 12-18 months is going to be paramount for the survival of your startup. Source: almost 2 years ago

Data gathered from 100,000+ cold campaigns sent through Amplemarket, a sales automation tool. Turns out that persistence is one of the most important characteristics of successful salespeople. With only one email, salespeople are missing out on 42% of their opportunities. This means they can double their sales pipeline by simply following up with their prospects about 3-4 times on a 30-day interval. Source: about 3 years ago