Software Alternatives & Reviews

HaloITSM VS AnyDesk

Compare HaloITSM VS AnyDesk and see what are their differences

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

AnyDesk logo AnyDesk

AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

  • AnyDesk Landing page
    Landing page //
    2023-02-09

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

AnyDesk videos

Anydesk Software Review

More videos:

  • Review - AnyDesk Fastest Remote Support Experience - DeskRT Codec (Alternative to Teamviewer)
  • Review - AnyDesk App Emptying your Bank Account

Category Popularity

0-100% (relative to HaloITSM and AnyDesk)
ITSM
100 100%
0% 0
Remote Desktop
0 0%
100% 100
IT Service Management
100 100%
0% 0
Remote PC Access
0 0%
100% 100

User comments

Share your experience with using HaloITSM and AnyDesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HaloITSM and AnyDesk

HaloITSM Reviews

We have no reviews of HaloITSM yet.
Be the first one to post

AnyDesk Reviews

Top Remote Desktop Software for Gaming
AnyDesk offers a high screen resolution for any server/computer you connect to, meaning that you will not experience low-quality graphics in your game due to RDP gaming. It also provides a secure connection with asymmetric RSA 2048 key exchange encryption.
Source: cloudzy.com
10 Best Teamviewer Alternatives
The first remote access program that comes to mind when looking for an alternative to Teamviewer is Anydesk. The office of this company is also located in Germany and it is believed that the founders of Anydesk are former employees of Teamviewer.
Source: medium.com
Top 10 Android Remote Access Tools
AnyDesk furnishes users with a keyboard and touchpad on their mobile phone that allows them to control a PC remotely. These controls make it easy to access data on your computer or perform activities like starting video presentations. It’s a reliable tool with a simple and intuitive user interface that also provides security to keep your communication safe.
Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
Provide Tech Support by Remotely Control Controlling Computers Using these 10 ToolsJune 12th 2022 347 reads0Remote support software allows system administrators to remotely control computers, view the user’s screen, interact with it, and provide technical support when needed. Some companies use desktops remotely to perform administrative tasks, such as system management, or...
Source: hackernoon.com
14 Best TeamViewer Alternatives of 2022
In my view, Dameware solutions (all three), Zoho Assist, and AnyDesk are currently the top-of-the-line options that fulfill almost all the requirements of being an ideal remote access terminal. If you need something astoundingly simple, AnyDesk is the best bet. If you need something highly advanced, Dameware solutions can be your best bet. Zoho Assist, on the other hand, is...

Social recommendations and mentions

Based on our record, AnyDesk seems to be a lot more popular than HaloITSM. While we know about 32 links to AnyDesk, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

AnyDesk mentions (32)

  • I have made one of my PC's a server, I do not want to use a monitor with it, just remote access as needed. How do I get permanent remote access upon booting?
    At work we have a few headless servers and use dummy plugs to trick AnyDesk into rendering the image without a monitor. Not business standard but it gets the job done. Source: 5 months ago
  • AnyDesk
    AnyDesk is a remote desktop application for Windows, Mac, Linux and mobile systems, and you don’t need to create an account to work with it. The app claims to create a secure connection and has developed a proprietary codec that ensures uninterrupted data transfer. As an alternative to TeamViewer, Chrome Remote Desktop and Microsoft Remote Desktop software, anydesk provides the possibility of creating two-way... Source: 11 months ago
  • Questions about setting a local, home office remote desktop
    AnyDesk works very well. It's a remote desktop software available for Windows, macOS, and Linux. Free for home use. I personally used it on all three OSs (specific flavors of Linux were Mint and Pop!_OS, both Ubuntu derivatives, so it should work on Ubuntu itself). Source: 11 months ago
  • too smart to get played
    I'd think so. There are services out there that do that kind of thing for you. Anydesk is one. Source: about 1 year ago
  • Hyper V - Remote Desktop Connection via Public IP Address (outside network connection)
    Instead of RDP, you can use alternate remote access tools. You may be able to use AnyDesk; not sure if the free version can be installed on a server, but this would allow your partner to connect directly to the console instance. Source: about 1 year ago
View more

What are some alternatives?

When comparing HaloITSM and AnyDesk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.