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Halo Service Desk VS Jira Service Desk

Compare Halo Service Desk VS Jira Service Desk and see what are their differences

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Halo Service Desk logo Halo Service Desk

Break out of the inbox, and connect teams globally.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Halo Service Desk Landing page
    Landing page //
    2021-11-25

Halo Service Desk is a service desk software solution, designed to be used by any team. Move away from managing tasks from a shared mailbox and enjoys the benefits of intuitive ticketing solution. With out-of-the-box functionality such as real-time dashboards, prioritisation, task ownership, collaboration and audit reporting.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Halo Service Desk

Website
haloservicedesk.com
Pricing URL
Official Halo Service Desk Pricing
$ Details
paid Free Trial £55.0 / Monthly (per agent)
Platforms
Browser Windows Android iOS Web Google Chrome REST API iPhone Internet Explorer
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Halo Service Desk features and specs

  • Ticket management: Ticketing
  • Project Management: Projects
  • Issue/Task Management Tools: Issues/Tasks

Jira Service Desk features and specs

No features have been listed yet.

Halo Service Desk videos

+ Add

Welcome to Halo Service Desk

More videos:

  • Tutorial - Halo Service Desk in 2 minutes

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Halo Service Desk and Jira Service Desk)

Halo Service Desk

Jira Service Desk

Help Desk
7 7%
Help Desk
93% 93
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Project Management
10 10%
Project Management
90% 90
Service Desk
10 10%
Service Desk
90% 90

User comments

Share your experience with using Halo Service Desk and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Halo Service Desk and Jira Service Desk

Halo Service Desk Reviews

We have no reviews of Halo Service Desk yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Halo Service Desk and Jira Service Desk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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