Software Alternatives, Accelerators & Startups

HackMD VS UserGuiding

Compare HackMD VS UserGuiding and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

HackMD logo HackMD

Fast and flexible, real-time collaborative markdown, inspired by Hackpad.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • HackMD Landing page
    Landing page //
    2022-08-04
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

HackMD features and specs

  • Collaboration
    HackMD offers real-time collaborative editing, which allows multiple users to work on the same document simultaneously. This feature enhances teamwork and productivity, especially for remote teams.
  • Markdown Support
    HackMD is built around Markdown, providing a simple yet powerful syntax for formatting documents. Markdown compatibility makes it easy to create well-structured content with minimal effort.
  • Version Control
    The platform includes version history, allowing users to track changes, revert to previous versions, and compare different iterations. This feature ensures that work is not lost and can be systematically reviewed.
  • Integration
    HackMD integrates with popular platforms like GitHub, GitLab, and Dropbox, allowing for seamless workflow integration. This makes it easy to incorporate HackMD into existing development and project management processes.
  • Accessibility
    HackMD is a web-based tool, meaning it can be accessed from any device with an internet connection. This ensures that users can collaborate and edit documents from different locations and devices.

Possible disadvantages of HackMD

  • Limited Offline Support
    Since HackMD is primarily a web-based tool, it offers limited functionalities when offline. Users may face challenges accessing and editing documents without an internet connection.
  • Subscription Model
    While HackMD offers a free tier, advanced features and greater collaboration capacities are locked behind a subscription model. This could be a disadvantage for users and small teams with limited budgets.
  • Learning Curve
    Users unfamiliar with Markdown or collaborative editing tools may have a learning curve to overcome. This could affect initial productivity and user experience.
  • Data Privacy
    As a cloud-based service, users may have concerns about data privacy and security. Sensitive information stored on the platform could potentially be accessed by third parties or become vulnerable to data breaches.
  • Performance Issues
    Under heavy usage or with large documents, some users might experience occasional performance issues such as lag or slow syncing. This can disrupt the workflow and collaborative efforts.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

HackMD videos

hackmd.io opensource application review

More videos:

  • Demo - Techstars Paris 2018 Demo Day - HackMD pitch
  • Review - Screencast-Tutorial zu HackMD

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to HackMD and UserGuiding)
Task Management
100 100%
0% 0
User Onboarding And Engagement
Productivity
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

Share your experience with using HackMD and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HackMD and UserGuiding

HackMD Reviews

We have no reviews of HackMD yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, HackMD seems to be a lot more popular than UserGuiding. While we know about 66 links to HackMD, we've tracked only 2 mentions of UserGuiding. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HackMD mentions (66)

  • If it is worth keeping, save it in Markdown
    HackMD already does this. It has a dual-pane view for raw markdown and formatted output, supports WYSIWYG editing, and allows real-time collaboration. Surprised no one mentioned it. - [HackMD: Your Collaborative Markdown Workspace for Knowledge Sharing](https://hackmd.io/). - Source: Hacker News / 3 months ago
  • TL;DR of Deep Dive into LLMs Like ChatGPT by Andrej Karpathy
    [2]: https://hackmd.io/@opensourceinitiative/osaid-faq#What-is-the-role-of-training-data-in-the-Open-Source-AI-Definition. - Source: Hacker News / 3 months ago
  • Web scraping with GPT-4o: powerful but expensive
    About this document ===== [0] https://hackmd.io/@sparna/semantic-markdown-draft. - Source: Hacker News / 8 months ago
  • Tor: From the Dark Web to the Future of Privacy
    It seems, at the beginning of the 90s there were a lot of expectations in regard to DC-nets, considered to be a way better alternative to remailers of the time [1]. At least that's my impression after reading Tim May's FAQ (The Cyphernomicon) [2]. Any progress on this front? [1]: https://en.wikipedia.org/wiki/Anonymous_remailer [2]: https://hackmd.io/@jmsjsph/TheCyphernomicon. - Source: Hacker News / about 1 year ago
  • Meta Llama 3
    Actually right now the OSI is hosting ongoing discussion this year on what it means for AI to be open source. Here is their latest blog post on the subject: https://opensource.org/blog/open-source-ai-definition-weekly-update-april-15 Here is the latest draft: https://hackmd.io/@opensourceinitiative/osaid-0-0-7 And a discussion about the draft:... - Source: Hacker News / about 1 year ago
View more

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

What are some alternatives?

When comparing HackMD and UserGuiding, you can also consider the following products

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Documize - Enterprise-grade wiki and knowledge management platform

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Boardist - Personal workspace for all the data

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.