GrubHub VS Usersnap

Compare GrubHub VS Usersnap and see what are their differences

DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants featured

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2023-02-08

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

GrubHub

Website: grubhub.com
Pricing URL: -
$ Details: -
Platforms: -
Release Date: -

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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GrubHub features and specs

No features have been listed yet.

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

GrubHub videos

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GrubHub FIRST Day + 1 Week REVIEW!!

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to GrubHub and Usersnap)

GrubHub

Usersnap

Food And Beverage

100 100%

Food And Beverage

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Food Delivery

100 100%

Food Delivery

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using GrubHub and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare GrubHub and Usersnap

GrubHub Reviews

Best Grocery and Food Delivery Apps

Seamless has now been acquired by GrubHub. Previously, it had the greatest market share among U.S. delivery companies. The user experience was great and the cost was reasonable. Users can select delivery restaurants according to restaurant reviews, price, distance, and delivery time. Once the order is placed, the user will receive a text message about delivery status.

Source: www.earncheese.com

Your guide to restaurant delivery apps in Metro Detroit

Grubhub: One of the first food-delivery apps to pop up in Metro Detroit, Grubhub offers a monthly club for frequent customers. For $9.99 a month members can get unlimited free delivery on all orders, plus 10% cash back and other perks. Grubhub delivers food from independent neighborhood restaurants and cafes, casual chains like Leo's Coney Island, and fast food such as Taco...

Source: eu.detroitnews.com

The Snapchat for Snacks on Campus

Snackpass is a new app that brings hungry college students closer to their favorite nearby restaurants with some discounts. And its arrival is timely: 59 percent of food orders from millennials are for takeout, according to a report by Technomic. This explains the popularity of Grubhub and DoorDash. But unlike these delivery options, which also charge extra fees, Snackpass...

Source: www.ozy.com

8 Popular Meal Delivery Services For Offices

Though they are primarily known for home delivery, Grubhub also offers services for workplaces. With Grubhub, you can pay once a month, get a good analysis for budgeting, and have an account manager that’s keeping up with your office’s needs.

Source: www.eden.io

As food delivery booms, the office lunch run gets an app

Ritual has some resemblances to Santa Clara’s JoyRun and San Francisco’s Tapingo, which focus on college campuses. JoyRun also involves people grabbing to-go food for friends and dorm mates, but it compensates them with money. Tapingo started as an order-ahead app and then added delivery by paid couriers. It was acquired by Grubhub for $150 million in September.

Source: www.sfchronicle.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, GrubHub should be more popular than Usersnap. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrubHub mentions (9)

How to search text on page when website forces you to use their search?
On some websites (ie: grubhub.com), if you press F3 or Ctrl+F, instead of getting the browser's "search on page" feature, one gets the website's search box. How can I force it to use Chrome's built-in "search on page"? Source: about 1 year ago
Help with DNS issue
This only happens with some sites (for instance DisneyPlus.com and Reddit.com will connect, but hulu.com and grubhub.com do not work). Source: about 2 years ago
Can’t Log In?
Open a case through grubhub.com or google for their support #. The automated system should route you to driver care or try 949-544-8507. Source: over 2 years ago
How to find a dead whale and cry on it and make him come back to life
u/grubhub promoted ysk: use code free4me to get free delivery on your first order! grubhub. Source: over 2 years ago
I got an email that said that if I join GH+, I would get 50% off orders ($15 off max), but it's not working
The email came from a.grubhub.com and not grubhub.com. Those are two different domains. If you already clicked on it and provided personal information like you card number, you better cancel it and check your account. Source: over 2 years ago

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing GrubHub and Usersnap, you can also consider the following products

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Uber Eats - From tap to table in minutes

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.

Marker.io - Visual feedback and bug reporting tool for websites